Questions, answered.
The things brands ask us most — about what we do, how we work, and where we operate.
About Niogin
What does Niogin do?
Niogin is a retail and ecommerce engineering agency. One accountable team builds the full stack behind retail and ecommerce brands — Shopify storefronts, web platforms, iOS and Android apps, AI, analytics, and the integrations that tie them to ERP, POS, loyalty, and warehouse systems.
Where is Niogin based?
Niogin is Colombo-based (Niogin (Pvt) Ltd, Sri Lanka) and Wyoming-registered (Niogin LLC, USA, with an office in Dallas, Texas). We deliver across Sri Lanka, the United Kingdom, Europe, the UAE, the USA, Canada, and Australia.
How is Niogin structured?
Around four practices that ship together under one accountable lead: Edge (commerce and app development), Fusion (AI solutions), Cypher (CRO, SEO and AIO), and Fabric (integrations and infrastructure) — plus digital transformation and managed operations.
Services & platforms
Which ecommerce platforms do you specialise in?
Shopify and Shopify Plus are our core, including custom apps, theme and checkout extensions, and Shopify Functions. We also build headless and custom web platforms, and mobile apps for iOS and Android.
Can Niogin run the systems it builds?
Yes. Our managed operations cover monitoring, incident response, releases, and hosting under SLAs tuned to retail trading hours and peak weekends — or we hand over cleanly if you prefer to run it in-house.
Do you do SEO and AIO?
Yes. Our Cypher practice covers conversion-rate optimisation, SEO, and answer-engine optimisation (AIO) — making your brand the cited answer in AI engines like ChatGPT, Perplexity, Gemini, and Google AI Overviews.
Working together
Do you build your own products too?
Yes. We build and operate our own SaaS — Shopstikr (loyalty), Klautr (referral and advocacy), Shopinsight (analytics), Niogin Edge POS, Shoptimizr (CRO and LLM visibility), and Invoizr (B2B invoicing) — plus the Shoplocatr and Shoplistr Shopify apps. The same playbook hardens both our client work and our products.
What types of businesses do you work with?
Primarily retail and ecommerce brands, and also healthcare recruitment platforms, B2B and industrial marketplaces, and professional and clinical services such as veterinary and accounting firms.
How do I start a project with Niogin?
Describe the problem in plain terms via our contact page or email hello@niogin.com. We will tell you whether it is a storefront, data, AI, integration, or operations job — or all of them — and come back with a real answer.
Tell us what your retail business needs to do next.
A Shopify replatform, a customer app, a loyalty programme, an analytics layer, or all of the above. Send a paragraph, send a brief, send a question. We'll come back with a real answer.